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Shipping Policy

Shipping and Deliveries 

What are the shipping costs?

 

Shipping charges for non-prescription items

Urban $ 7.50

Rural $ 10. 50

 

Prescription medications shipping cost

Urban $ 15.00 

Rural $20.00

 

Shipping charges are calculated and added at checkout. Please select the shipping option that best applies to your location or order.

Choosing the incorrect shipping option may result in delivery delays.

Extra shipping charges may apply for bulk and oversized items as determined by Post Pet Meds

 

 

Where do we ship to?

We ship to New Zealand South and North islands physical addresses. Unfortunately, We are unable to offer shipping to outer island regions at this time (Waiheke, Great Barrier Island, Stewart Island, Chatham Island)

We do not ship internationally.

We are unable to ship to Private bags, PO Box addresses, parcel lockers.

 

What if a customer entered the wrong delivery address?

Please contact us as soon as possible so we can try to change the delivery address before your order is shipped and scanned into the courier system. If it has already been shipped, we can contact the courier to try retrieve your order. This is sometimes not possible. Please note that additional charges may apply

When Will My Order Arrive?

We aim to dispatch all orders within 24–48 hours of receiving them, Monday to Friday (excluding public holidays).

Orders placed on weekends or public holidays will be processed on the next business day.

Please note: Weekend shipping is not available.

Estimated Delivery Times (after dispatch):

  • Urban areas: 1–2 business days
  • Rural areas: 2–3 business days

For pet prescription medications, processing times may vary. Please refer to our Pet Prescriptions page for specific details.

While we always do our best to meet these time frames, occasional delays may occur due to unforeseen circumstances or during peak periods (e.g. Christmas and New Year).

Do you have click and collect?

We do not have a click and collect store opened to the public at this time. We are an online store based out of Kaiapoi, New Zealand.

 

How can I contact you?

Email info@postpetmeds.co.nz 

Telephone 0274912524

We aim to get back to you within 1-2 working days.

 

Purchases from Post Pet Meds acknowledges and accepts terms of sale.