Ordering Pet Prescription Medications

Terms and Conditions for purchase of prescription veterinary medications 

• Shipping costs for prescription medications- Urban $15.00 and Rural extra $5.00 NZ (the shipping fee if different for non- prescription items)
• Post Pet Meds is able to dispense restricted veterinary medications (veterinary prescription medications) to persons with a valid prescription. In order to fill and dispatch your pet’s prescription medication our licensed veterinarian must first receive and view the original prescription sent to us by mail or directly by your pet’s veterinarian. We are required to keep the prescription on record in the event of audits and to facilitate repeat prescriptions where applicable.
• Post Pet Meds guarantees that all medicines we dispense have been sourced from New Zealand Veterinary wholesalers and are of the same quality you could expect at a physical veterinary clinic.
• The restricted veterinary medicines available for sale on our website have been registered with the New Zealand Government under the Agricultural Compound and Veterinary Medicines (ACVM) Act 1997.
• To fulfil a prescription medication order, you will be required to make a user account on the Post Pet Meds website.
• The customer is responsible for making sure that their contact and delivery details are up to date. This can be done by logging into your account. If you have any issues with updating your details, please contact us via email at info@postpetmeds.co.nz or call us at 0274912524.  
• Post Pet Meds is unable to make a prescription for your pet as our veterinarian has not personally examined your pet.
• We are unable to make any changes to your pet’s prescription. Please contact your pet’s veterinarian for any changes to the prescription.
• Some medications can only be dispensed in units/ amounts/ quantity as packaged in the box or bottle by the manufacturer (for example liquid medications are sold per bottle not per ml whereas other items can be sold per tablet/capsule). This detail will be noted next to the product on our website. Please notify your veterinarian of this when requesting your prescription.
•  Post Pet Meds has a prescription form template available to download and use if needed (Click here). However, your veterinarian will likely have their own prescription form they normally use.
• Pet Prescription medications cannot be refunded. These items cannot be returned to shelf once dispensed in accordance with ACVM guidelines.
• Your veterinarian may charge a fee which they deem reasonable for making a prescription for your pet.
• Post Pet Meds reserves the right to decline fulfilment of the prescription at our sole discretion.
• If you have any further questions, please email us at info@postpetmeds.co.nz. We are always happy to help.